Testimonials

Testimonials

  • Steve and his team were awesome.  We had a pretty straight forward sale get complicated pretty quickly and Steve's professionalism and experience helped to temper the situation and get things ironed out for everyone involved.  We would not think about calling anyone else when selling a property.

    -Marilee

  • Our house sold just hours after he put it on the market.  His team was professional and easy to work with.  I'd highly recommend the Ellerbrake group's services.

    -April

  • I had a great experience with the Ellerbrake group. Kara Jones was our realtor and she was wonderful to deal with.  Everyone at the office was also very kind and helpful!  I would highly recommend the Ellerbrake group! 

    -Brittney

  • Fantastic group of people to work with.  I am a first time home buyer so needless to say I had many...many questions;  Stephen and his associates were there to help me every step of the way.  They were able to get me into potential houses as soon as I requested.  Every house suggested by them met the criteria.  If you're on the fence with who you'd like to assist you on this gigantic step... I wouldn't look any further than Stephen Ellerbrake and his associates.  A special shot out to Kara Jones, who was an absolute delight to work with and the beacon of hope we needed to get through the most important financial decision that we've ever made. 

    -Carson

  • My wife and I were very impressed with Stephen Ellerbrake and his entire team.  They are extremely professional and make the selling process very simple. Steve was very detail oriented and make sure to address each and every concern we had along the way.  Steve was easy to get ahold of and was a delight to work with.  I plan on recommending him to my friends and family.  Thanks again. 

    -Trevor

  • Steve Ellerbrake understands the process of how to sell a house from A to Z.  Beginning with a thorough inspection, adding his deep knowledge of local inspection requirements and pitfalls, professional photographs,and internet models to attract buyers.  All this added up to our house receiving a bid at the first showing for and for asking price.  His recommendations for contractors and inspectors were impeccable and all performed amazing work.  He is the best - we've done this before and the service Steve and the Ellerbrake Group provide are above and beyond.  Did I mention first day on the market bid?  Outstanding! 

    -Jobie

  • Wonderful experience.  Was always on top of everything.  Knows his business.  Would recommend him highly to anyone.  He knew exactly what needed to be done to get our house ready to sell.  Had an offer in 24 hours. 

    -Roy

  • Could not be more satisfied!  Stephen Ellerbrake and his team, especially Terri, made the difficult job or selling my parents home a great experience.  They help with everything from recommendations on who to contact for the estate sale to contractors on inside the house jobs.  Great service, immediate responses to questions and concerns.  Would highly recommend Stephen and his team. 

    -Kathy

  • Steve provided good, solid advice during the entire process.  He was not afraid to give us honest input and direction, even when it may not have been what we wanted to hear.  Yet he was not "pushy" and allowed us to make the decisions we were most comfortable with.  He seemed to consider our wants/needs and worked accordingly.  We were pleased with the final results. 

    -Brian

  • We had a particularly unusual sale of a home and could not have completed the process without Steve's help.  He was responsive, prompt, and most of all very knowledgeable.  His years of building quality homes adds to  his credibility.  Most of all he was honest...an extremely important trait in this business.

    -Bill

  • My husband is retired military and I am a 30+year veteran of real estate sales and property management. We chose Steve Ellerbrake because of his dedication and honesty! He worked very hard to sell our property, making himself accessible to us at all hours of the day. Even when he was interrupted during his precious personal time he always tended to our needs and did so with a smile. He generated multiple offers and ultimately secured a full price sale. Noteworthy was Steve’s actions after the closing… the buyers had a problem with the lock on the front door and Steve just took care of it! He is very knowledgeable, professional, and honest. A dedicated Realtor … I highly recommend him!

    -Carla

  • I highly recommend Steve and the Ellerbrake Group. I couldn't have sold my house so quickly without the guidance of Steve and his staff. Getting the house ready to sell was extremely difficult because of the high standards they require for their listings. But they have proven themselves time and time again with fast reliable results. Once I was ready their photographer came thru the house not only taking pictures but HD video as well. It looked fantastic! We listed two days later and had showings everyday! The house was officially on contract after only 8 short days on the market. So you see why I readily recommend Stephen Ellerbrake.

    -Lela

  • My wife and I highly recommend Steve! He was prompt and detail-oriented, and he walked us through each step of the buying process. He took time to explain parts of the process that we did not fully understand, and he made us feel completely comfortable buying our first home. He also spent extra time and effort touching up the home after we closed. If you choose Steve, then you're in good hands!

    -Mike

  • Steve was very patient with us and our decisions in selling the house.  His local knowledge was excellent.  He's been in the business of building homes as well as selling, so he was able to give us information form both sides.  I would recommend Steve as a realtor!

    -Penny

  • The Ellerbrake group helped us sell our house in four days and helped us in buying and closing on a house in what has to be a record breaking eleven days. Couldn't have asked for a better realtor and realtor team throughout the entire process. Thanks again!!

    -Ryan

  • Steve and his team were responsive to our needs. He found properties consistent with our criteria and found the right house for us in short time. He was flexible with his schedule and timely in his responses at all hours of the day. His knowledge about construction and home systems was helpful in assessing house-specific issues and evaluating cost/risk of potential problems and their solutions

    -Gerald

  • The Ellerbrake group shows the utmost professionalism and passion to serve their customers. They were the consummate professionals who worked tirelessly to see that both the seller and buyer were satisfied and offered unparalleled support and guidance along the way. I would highly recommend their services to any home owner looking to sell or wishing to buy a new home.

    -Rick

  • I would highly recommend Steve and his team, Teri was great at organizing all the necessary inspections and keeping us up to date. I'm on the road all the time, she was very helpful in taking care of all the details for us from staging the house to scheduling the closing.

    -Joe

  • As I sit here and think back about 2015 and how blessed I am, your name comes to mind as someone that helped me get to where I currently belong!  This note is long overdue, but my life has been a whirlwind from the day I got here and I apologize for not writing this sooner.

    You and your team were so wonderful to me and I am so grateful for all that you did to sell my difficult and challenging home.  I never dreamed it would take that long to sell, but once you took it over I had no doubt you could handle it.  You were always available to listen and take my calls.  I am not sure why that home was so difficult but without you, I don’t know what I would have done.

    You were the ultimate professional and actually someone I considered my friend.  Your entire team is what every office should be and I would and do recommend you to me friends and family.  Most Realtors wouldn’t do all the things you did to help me.  You went above and beyond and I am so grateful, thankful and blessed to have worked with you.  You are the best in your field and I know you and Kelly will rock that area as nobody can match you professionalism, compassion for you clients and your integrity.

    May you and your team enjoy a very prosperous year and I know you will always be someone I think highly of.  I wish you and your family a Happy New Year and again I thank you for your outstanding service to me when I needed someone to rely on!

    -Jill

  • Steve Ellerbrake's experience as a home builder was invaluable in helping us prepare our home for the market. It was under contract within 3 weeks and we closed within 90 days of listing. He responded quickly to our questions and provided advice for our strategic decisions all throughout the process. His input helped us maximize our return on investment. Steve also helped us with the purchase of our new home. We closed on the new house the same day we closed the sale of our old home. I am certain that this would not have been possible without his assistance and unlikely with most other realtors. Steve's calm and analytical approach to the issues that popped up along the way minimized the stress and allowed us to have fun with it. Terri's support and responsiveness to questions and concerns also played a significant role in our overall satisfaction with the experience.

    -Chris

  • The Ellerbrake Group is a great team of folks who work with you to determine the best price for your home. The help you understand current market conditions for your location. The office staff is always eager to help answer questions. My house sold in 13 days. I took their advice on how to prepare my home for the sale. The photos they took of my home were taken my a professional. I still have those pics as a momento of how beautiful my home really was. They are not pushy or high pressure. I highly recommend the Ellerbrake team.Wanted to say thank you for helping us with buying our first home together. You and your team are top notch! Dan and Cindy.

    -Meg

  • Wanted to say thank you for helping us with buying our first home together. You and your team are top notch! Dan and Cindy.

    -Dan G. - Belleville, IL

     
  • The Ellerbrake Group was fantastic! We were looking for an established home in a great community and they helped us every step of the way. Very responsive. Stephen's construction background and knowledge of the local market was extremely helpful. Walking through prospective houses with him made all  the difference. Recommend highly!

    -Russ

     
  • Extremely professional! Explains in detail the process involved selling your house and keeps you informed every step of the way. In the beginning, suggests what you need to do to improve your success in selling. His plans sets up your house to include staging to ensure it shows as the absolute best. With his best direction and advice, makes it clear that the final decision on anything concerning the sale is yours! His very successful past experience is something that you should take advantage of and put to work for you. Because we followed his advice, our house sold.

    -Alan

     
  • Steve was our agent, and went out of his way to help us through the selling/moving process. Steve helped us move some of our stuff (which needed to be moved early as part of "staging" our home), and later helped us move some other furniture we were trying to sell. After our closing was delayed as the result of some issues with the buyer, Steve worked with us to help us avoid some financial issues. We originally thought the suggestions for "staging" were excessive, but it seems clear that they worked. Finally, the on-line photos and video did a great job of presenting our house.

    -Klingensmith

     
  • From the start Steve was very open and factual about what we should expect in our market. We had a home in a high price bracket and he was realistic about what we could expect, for example,the number of showings. I was very impressed with the amount of time he spent with us on first meeting. He is both very professional (and knowledgable) and at the same time extremely personable. I would rate him very highly in responsiveness; we had some thorny issues come up which sometimes called for several phone calls a day, and he was always there for us. We absolutely felt he was protecting our interests, and never at the expense of just getting the house sold. He held the line. His integrity is one of his best traits: we never doubted it.

    -Anna

     
  • Steve Ellerbrake and his company are very professional and highly motivated. I've used other realtors before and I would not use anyone but the Ellerbrake group again. My home sold for more than I expected and in less than a months time. If you closely follow their suggestions you will be amazed at the results.

    -David

     
  • Very Professional organization. The staging information and interview was well worth it. Our home would not have sold as quickly without all the information we learned from the in-depth and thorough interview. Our agent was extremely personable, friendly and professional. I would most definitely recommend this Real Estate Professional Group to anyone choosing to sell their home.

    -Kevin

     
  • The Ellerbrake Group is a very professional real state company. They provided us with top notch service. They made all the right recommendations and provided the support to make sure our home was move in ready for a buyer. By doing this our home was not the market very long.

    -Marilyn Pomeroy

     
  • Like most sellers, I was very apprehensive about selling my home. After considerable research on the many Realestate companies in the area, I chose the Ellerbrake Group. The Gold Ticket contractors associated with the Ellerbrake Group were excellent. Steve Ellerbrake's assessment of the market was spot-on and ensured my sale in a timely manner. I'm very pleased with the professionalism and honesty displayed by the entire team. Thanks Ellerbrake Group!

    -David

     
  • From the first time Steve Ellerbrake came to the house for our first meeting, to following up with beautiful photos and videos, and providing support and knowledge along the way, we have been very pleased and impressed. They were a great resource, providing a list of contractors who could be called upon if needed. We would not hesitate to recommend this group to anybody. They know O'Fallon and they know their stuff!!! We were very happy!

    -Gossetts

     
  • Their advice for selling our house was right on target. Everyone in the office was helpful whenever I called with a question. We close in less than 2 weeks and they are making everything run smoothly. I would recommend and gladly use them next time I sell or buy a house.

    -Julie

     
  • Our home selling experience was well orchestrated from the initial consultation through the acceptance of a contract just a few weeks after the listing. The team has a very organized and confident approach to selling a home and provided solid advise and referrals to people who helped with small repairs and outside cleaning. They kept us completely informed of what to expect, when our home would be shown, and what the potential buyers had to say about our home. Phone calls were always answered immediately or returned in short order and almost daily emails helped us keep track of the process. Their positive attitude really helped too.

    -Bruce

     
  • Very professional team that understands the local market. More than qualified group of professionals that can assist you in all your real estate needs. If you want to sell your property, they get it done.

    -Dan Lester

     
  • Steve Ellerbrake and his team were very helpful. They helped us sell our condo within 90 days and made a seemingly impossible feat possible. We have moved out of state when we put the house on the market which added another layer of complexity but the Ellerbrake team were there locally to help us whenever we were in a bind including coordinating handymen, inspectors, etc. They were always accessible via phone, email, text....even on the weekends.

    -Dennis Ng
                                                                                                                                                                                                       
  • We had to sell our property in Illinois while currently living in Virginia. Needless to say there were many obstacles that had to be overcome. The Kelly Ellerbrake team made that happen! This realtor had Docusign, so we had no problem with forms, we could accomplish that over the internet. The Kelly Ellerbrake team had a great set of contractors that I would highly recommend who went out of their way to make sure we closed on time; new roof, siding, and multiple small repairs. Steve was excellent at giving advice and strategy in the listing and negotiation process. The office staff, Terri, was excellent in keeping us on track with signing the documents and coordinating the contracting staff, acting as a liaison when needed.

    -Contrades

     
  •  My house and two others on my block were listed for sale by real estate firms other than the Ellerbrake team. Frustrated with how little my house showed and how little feedback I received from my then-realtor, I removed my house from the market after my contract expired. I then did my research (which I should have done the first time out) on realtors. My research quickly showed that the Ellerbrake ReMax team was by far the most successful and highest rated team for customer satisfaction. I gave them a call and from the moment I spoke to Steve Ellerbrake I knew my experience would be a positive one. Their whole approach was completely different from my previous realtor. They hired a professional video photographer to produce a stunning video of my house. I got recommendations and feedback that I always felt was solely motivated by what was in my best interest. In a very difficult housing market, thanks to Steve and Kelly, I sold my house in about 60 days. I closed within 30 days thereafter. Steve and Kelly bent over backwards to help me move. They even came out on a weekend to help me purge some of my household goods. Steve even helped me with some construction questions I had on a new home I was building. I just absolutely loved working with both Steve and Kelly...forget the 5-star rating...I give them 10+!!! And if you are wondering about the two other houses on my block...well, they are still for sale as of this writing and I am now happily relocated to Charelston. Thank you Steve and Kelly!

    -Denny

     
  • Very professional team that understands the local market. More than qualified group of professionals that can assist you in all your real estate needs. If you want to sell your property, they get it done.

    -Dan

     
  • I wholeheartedly recommend Steve Ellerbrake of Kelly Ellerbrake Re/Max Realty. I turned to him to sell a condo in O’Fallon IL. I had listed this property several times in the past without much interest or activity. Steve and his team activity promoted this property across the wide spectrum of Real Estate websites which resulted in hundred of views and the eventual sale. He and his team marketed this property as if it was a high value listing and didn’t let the relative value of the property limit their marketing activities. Since I reside in California, I never had the opportunity to personally meet with Steve, but he handled the entire transaction as if I was a next door neighbor.

    -John
                                                                                                                                                               
  • The Ellerbrake team did a great job selling my house. From staging to photos/videos to negotiations, they were first rate. I would recommend them to anyone who wanted to buy or sell a house in the O'Fallon area!!!

    -Ed

     
  • I can't say enough about Steve Ellerbrake! He was a fabulous Realtor and a true professional!! After interviewing 2 other well-known area Realtors, we decided on the Ellerbrake Team. Our house sold in approximately 58 days!! We were thrilled!!

    Their top skills are definitely Process Expertise & Honesty! Steve spent hours helping us prep our home to go on the market. He is well educated on buyer behaviors, selling features, and aims to make your house a gem!! Brad took excellent photographs for online marketing. Once it was under contract, Terri orchestrated all the paperwork and closing with ease!! Many thanks to Steve & the entire Ellerbrake Team!!!

    -Becky

     
  • Selling a home in the Metro East can be hard. The Ellerbrake Team delivers. Market intelligence, staging advice, quality photography, and internet savvy combine with the RE/MAX platform to assure that the house is presented at its best to the largest audience possible. Area agents recognize Ellerbrake listings as quality listings. Better agents show your home to better buyers. We listed our house for over two years without success. Steve Ellerbrake reached out to us, we made a few minor changes, and he had the house under contract in less than 45 days. Same house. Same market. The difference was the comprehensive professional marketing effort.

    -Ryan

     
  • I wholeheartedly recommend Steve Ellerbrake of Kelly Ellerbrake Re/Max Realty. I turned to him to sell a condo in O’Fallon IL. I had listed this property several times in the past without much interest or activity. Steve and his team activity promoted this property across the wide spectrum of Real Estate websites which resulted in hundred of views and the eventual sale. He and his team marketed this property as if it was a high value listing and didn’t let the relative value of the property limit their marketing activities. Since I reside in California, I never had the opportunity to personally meet with Steve, but he handled the entire transaction as if I was a next door neighbor.

    -John

     
  • Their advice for selling our house was right on target. Everyone in the office was helpful whenever I called with a question. We close in less than 2 weeks and they are making everything run smoothly. I would recommend and gladly use them next time I sell or buy a house.

    -Julie

     
  • Our home selling experience was well orchestrated from the initial consultation through the acceptance of a contract just a few weeks after the listing. The team has a very organized and confident approach to selling a home and provided solid advice and referrals to people who helped with small repairs and outside cleaning. They kept us completely informed of what to expect, when our home would be shown, and what the potential buyers had to say about our home. Phone calls were always answered immediately or returned in short order and almost daily emails helped us keep track of the process. Their positive attitude really helped too.

    -Bruce

     
  • Kelly and her Ellerbrake Team helped sell our house in a fairly short time. Kelly and Steve provided solid improvement recommendations we should make prior to our listing; which enabled a higher initial price. Brad's photos/video tour provided an excellent web view for other realtors and potential buyers. After a contingent offer, Kelly's team helped determine buyer quals that resulted in rejecting the offer. After moving from the area, our house suffered hail damage and Kelly's team helped us complete timely repairs. When a final offer was made, Kelly's team assisted in a counter-offer; and an electronic closing without needing to return to the area. Overall, Kelly’s Team was GREAT!!

    -Jim

     
  • The Ellerbrake Team is "AWESOME". From beginning to end of selling my home they made the process easy to understand and made excellent recommendations that helped me get my home sold.

    They were very professional as they went about the business of getting the sale and they made sure that my house was given the best visibility to potential buyers. In a reluctant market and during some pretty tough times they got the job done. I would definitely recommend Kelly's Team for buying and selling your Home!

    -Tony

     
  • The Ellerbrake Group is a great team of folks who work with you to determine the best price for your home. The help you understand current market conditions for your location. Th office staff is always eager to help answer questions. My house sold in 13 days in 2013. I took their advice on how to prepare my home for the sale. The photos they took of my home were taken my a professional. I still have those pics as a momento of how beautiful my home really was. They are not pushy or high pressure. I highly recommend the Ellerbrake team.

    -Marge

     
  • The Kelly Ellerbrake team is an outstanding realty team. We recently switched to their service simply because we felt so reassured and confident when talking to them about the sale of our home. Mr. Ellerbrake has been an invaluable resource in helping us with this phase of our lives. Mr. Gutierrez's photos are truly professional and well-done. We highly recommend them!

    -Rob

     
  • Kelly was the second realtor I tried after the first failed to sell my house after 6 months. Her team recommended changes (which I did) that radically changed the appeal of my house and brought in consistent showings that resulted in more than 1 offer in a really tough selling market environment for used houses. I highly recommend her - especially right now when some people can't give a house away.

    -James

     
  • “Kelly Ellerbrake offers the highest level of professionalism and integrity.  She is easily accessible, a listener, a communicator, and a negotiator.  Kelly surrounds herself with a support staff that is outstanding in their various fields.  But, above and beyond all this, Kelly is a caring and compassionate human being, which helps to make the emotional and physical trauma of selling a home (in our case, a home loved and cared for over 35 years) so much easier.”

    -Mike and Bonnie

     
  • “Kelly has handpicked and trained an excellent group of dedicated people. I can always count on them to promptly return phone calls, to make sure details are covered, to keep their clients informed, to close transactions on time, and to leave a favorable impression on clients…give them a call, ask a few questions, you will see what I mean.”

    - Don

     
  • “Thank you for handling this difficult, and trying, residence sale with such professionalism and integrity. I value integrity very highly. You have always taken the high road, even when it would have been easier to take another path. I truly appreciate that.”

    - Robert

     
  • “I was very impressed with Kelly’s professionalism, organization and integrity. Whenever I worked with Kelly, everything ran smoothly because she is very proactive and knowledgeable. Kelly is a true professional. I wholeheartedly can recommend her real estate services.”

    - Christie

Contact Information

Photo of The Ellerbrake Group Real Estate
The Ellerbrake Group
RE/MAX Preferred
1668 Windham Way
O'Fallon IL 62269
Office: (618) 632-0001
Direct: (618) 791-8773
Fax: (984) 222-6820